Privacy Policy

Effective Date: [Insert Date]
海宏（江苏）钢铁国际贸易有限公司
Haihong (Jiangsu) Steel International Trading Co., Ltd.

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or engage in business transactions.

By accessing our website or using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect personal, business, and technical data from you in the following categories:

a) Personal Information

Full name
Email address
Phone number
Country and region
Shipping/billing address
Identification documents (if required for export)

b) Business Information

Company name
Company address
Business license or certificate (for verification on B2B orders)
VAT or tax ID (for invoicing and customs documentation)

c) Technical Data

IP address
Browser type
Operating system
Device identifiers
Referral source
Pages viewed, time on site, and site navigation behavior

d) Payment & Transaction Information

Purchase history
Invoice records
Payment status (no direct storage of credit card or banking details unless required for wire transfers or LC)

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Respond to inquiries and requests
Send quotations, invoices, and delivery updates
Provide customer service and support
Improve our website functionality and user experience
Comply with legal, regulatory, and customs requirements
Prevent fraud, disputes, or misuse
Send marketing or product updates (if you opt-in)

3. Legal Basis for Processing (GDPR-Compliant)

We process your personal data under the following legal grounds:

Consent: When you opt-in for marketing or newsletters
Contractual necessity: For fulfilling orders or services
Legal obligation: For tax, customs, and compliance with laws
Legitimate interest: For business operations, analytics, and fraud prevention

4. How We Share Information

We do not sell, rent, or lease your personal information.

We may share your information with trusted third parties only when necessary:

Logistics Providers: For international shipping and delivery
Payment Processors: To facilitate secure transactions
Customs & Government Agencies: For international trade documentation
CRM, ERP, and Analytics Platforms: To improve services and manage operations
Legal Advisors or Auditors: In the event of disputes or regulatory reviews

All partners are contractually obligated to protect your data.

5. International Data Transfers

As a global trading company, your data may be transferred and processed in countries outside your own jurisdiction, including China. We ensure such transfers comply with applicable privacy laws and use data protection agreements where required (e.g., Standard Contractual Clauses under GDPR).

6. Data Retention

We retain your information only as long as necessary to:

Complete business transactions
Fulfill tax and legal obligations
Maintain historical purchase records
Improve customer experience

You may request deletion of your data unless we are required to retain it for compliance reasons.

7. Your Rights

Depending on your jurisdiction (e.g., EU, UK, California, Brazil), you may have the following rights:

Access your data
Correct inaccurate information
Request deletion
Object to or restrict processing
Data portability
Withdraw consent at any time
Lodge a complaint with a regulatory authority

To exercise any of these rights, contact us at [Insert company email address].

8. Cookies & Tracking Technologies

We use cookies, tracking pixels, and analytics tools (e.g., Google Analytics) to collect website usage data and improve performance. You may disable cookies via your browser settings, though this may affect website functionality.

9. Data Security

We implement appropriate technical and organizational measures to secure your information, including:

SSL encryption
Firewall and server protection
Access controls
Data minimization protocols

No method of transmission over the Internet is 100% secure, but we work continuously to protect your data.

10. Third-Party Links

Our website may contain links to third-party platforms (e.g., Alibaba, Shopify, payment gateways). We are not responsible for their content or data practices. We recommend reviewing their privacy policies separately.

11. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from minors.

12. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. Updates will be posted on this page with a new "Effective Date."

13. Contact Us

For questions, requests, or complaints regarding this Privacy Policy or your personal data:

Email: info@haihonggt.com / haihonginternationaltrade@gmail.com
Phone: +86 186 5257 8808 / +86 181 1488 4888
Business Address:
Haihong (Jiangsu) Steel International Trading Co., Ltd.
Yangzhou City, Jiangsu Province, China